Privacy Policy

This Privacy Policy explains how Sugar Factory and its affiliated entities collect, use, and protect personal information when you visit our website, interact with our services, or purchase our products. Throughout this policy, “we,” “us,” and “our” refer to Sugar Factory and its related companies, while “you” and “your” refer to any person accessing or using this website.

By accessing our website or purchasing our products, you acknowledge and agree to the practices described in this Privacy Policy.

Information We Collect
We may collect personal information when you interact with our website, create an account, place an order, sign up for communications, or contact us directly. This information may include your name, email address, billing and shipping address, phone number, payment information, and purchase history. We may also automatically collect certain technical information such as your IP address, device type, browser type, and activity on our website.
How We Use Your Information
The information we collect is used to operate and improve our services. This may include processing orders, communicating with you regarding purchases or inquiries, delivering products, improving website performance, analyzing customer preferences, and preventing fraudulent or unauthorized activity. If you choose to receive marketing communications, we may also use your contact information to send updates about products, promotions, or events.
Sharing of Information
Sugar Factory does not sell personal information to third parties. We may share limited information with trusted partners who help us operate our website, process payments, ship orders, or support marketing activities. These service providers are required to handle personal information responsibly and only for the purpose of providing services to us.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve functionality, personalize your experience, and understand how visitors interact with the site. These tools help us analyze site traffic and improve performance. Most web browsers allow you to manage or disable cookies through your settings.
Purchases Through Retail Partners
Some Sugar Factory products may be purchased through third-party retailers or marketplaces. Purchases made through those retailers are governed by their own privacy policies and terms of service. We may receive limited information related to product distribution or sales reporting but do not receive full payment details from those transactions.
Data Protection
We implement reasonable safeguards designed to protect personal information from unauthorized access, misuse, or disclosure. While we strive to protect your information, no system or internet transmission can be guaranteed to be completely secure.
Children's Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from individuals under that age.
Your Choices and Rights
You may choose to opt out of receiving promotional emails by using the unsubscribe link included in our messages. Depending on your location, you may also have the right to request access to, correction of, or deletion of your personal information, subject to applicable law.
External Websites
Our website may contain links to third-party websites or services. These external sites operate independently from us, and we are not responsible for their content or privacy practices.
Updates to This Policy
We may revise this Privacy Policy from time to time. When updates are made, the revised policy will be posted on this page with a new effective date.
Contact Information
If you have questions about this Privacy Policy or our data practices, you may contact us at:

SF Foxcroft LLC
35500 Central City Pkwy
Westland, MI 48185
United States
Email: customerservice@sugarfactoryretail.com